SugarCRM vs Zopim
Overview
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Detailed Comparison
Manage your sales, marketing, and customer support better with SugarCRM's online CRM software. | Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design |
360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.;Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly;Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.;Real Time Pipeline Management- Track early indicators and changes impacting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets on time, every time.;Workflow and Approvals- Automatically drive deal change alerts and discount approvals, route leads and opportunities, and monitor account activity updates and changes based on your business.;Email, Calendar, and File Management- Sell with your favorite applications with Sugar’s built-in email integration Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers.;Sales Analytics- Sugar reporting and dashboards provide you with real-time information about the sales pipeline, progress to quota, key opportunity and account activity, and rep performance.;Sales Intelligence- Get account and contact data from Hoovers and other business data providers using the Sugar Cloud Connectors. | Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support |
Statistics | |
Stacks 60 | Stacks 403 |
Followers 56 | Followers 84 |
Votes 0 | Votes 28 |
Pros & Cons | |
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Integrations | |
What are some alternatives to SugarCRM, Zopim?
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Salesforce Sales Cloud
The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
Pipedrive
Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Streak
Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.
OnePageCRM
OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.
Highrise
Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.
Close.io
Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.
Odoo
It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.
