Teamwork Desk vs UserVoice
Overview
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CLI (Node.js)
Manual
Detailed Comparison
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last. | It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications |
Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin | Ticket management;
Agent productivity;
Reporting and Analytics;
Knowledge Base
|
Statistics | |
GitHub Stars - | GitHub Stars 3 |
GitHub Forks - | GitHub Forks 6 |
Stacks 348 | Stacks 16 |
Followers 129 | Followers 9 |
Votes 144 | Votes 0 |
Pros & Cons | |
Pros
Cons
| No community feedback yet |
Integrations | |
What are some alternatives to UserVoice, Teamwork Desk?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Groove
Build better customer experiences with Groove
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Zammad
It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Vision Helpdesk
It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.
Jitbit Helpdesk
Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.
Gorgias
It builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
