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Drift
Drift

85
51
+ 1
0
Zopim
Zopim

413
71
+ 1
28
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Drift vs Zopim: What are the differences?

Developers describe Drift as "A messaging app that helps you grow your business". Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere. On the other hand, Zopim is detailed as "Real-time customer satisfaction made simple". Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

Drift and Zopim can be categorized as "Customer Support Chat" tools.

Some of the features offered by Drift are:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

On the other hand, Zopim provides the following key features:

  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.

According to the StackShare community, Zopim has a broader approval, being mentioned in 303 company stacks & 24 developers stacks; compared to Drift, which is listed in 32 company stacks and 9 developer stacks.

- No public GitHub repository available -
- No public GitHub repository available -

What is Drift?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

What is Zopim?

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
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        What are some alternatives to Drift and Zopim?
        Intercom
        Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
        Freshchat
        Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
        tawk.to
        It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
        LiveChat
        LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
        Olark
        Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
        See all alternatives
        Decisions about Drift and Zopim
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        Interest over time
        Reviews of Drift and Zopim
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        How developers use Drift and Zopim
        Avatar of Dirk Eisenberg
        Dirk Eisenberg uses ZopimZopim

        When it comes to urgent issues a live chat is the best thing to help customers.

        Avatar of office(ish)
        office(ish) uses DriftDrift

        customer engagement. real-time customer interaction

        Avatar of INSUQO
        INSUQO uses DriftDrift

        Engage with potential users on our website.

        Avatar of Seen on Set
        Seen on Set uses ZopimZopim

        Allows for easy customer engagement.

        How much does Drift cost?
        How much does Zopim cost?
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