Zendesk vs. FreshDesk vs. GrooveHQ



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GitHub Stats

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose FreshDesk?
Why do you like FreshDesk?

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using FreshDesk?
No Cons submitted yet for FreshDesk
Downsides of FreshDesk?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does FreshDesk cost?
FreshDesk Pricing
How much does GrooveHQ cost?
GrooveHQ Pricing

Companies

What companies use Zendesk?
1989 companies on StackShare use Zendesk
What companies use FreshDesk?
177 companies on StackShare use FreshDesk
What companies use GrooveHQ?
35 companies on StackShare use GrooveHQ

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with FreshDesk?
27 tools on StackShare integrate with FreshDesk
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ

What are some alternatives to Zendesk, FreshDesk, and GrooveHQ?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

Latest News

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