Zendesk vs. FreshDesk vs. GrooveHQ

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose FreshDesk?
    Why do you like FreshDesk?

    Why do developers choose GrooveHQ?
    Why do you like GrooveHQ?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using FreshDesk?
    No Cons submitted yet for FreshDesk
    Downsides of FreshDesk?

    What are the cons of using GrooveHQ?
    No Cons submitted yet for GrooveHQ
    Downsides of GrooveHQ?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does FreshDesk cost?
    FreshDesk Pricing
    How much does GrooveHQ cost?
    GrooveHQ Pricing

    Companies

    What companies use Zendesk?
    1757 companies on StackShare use Zendesk
    What companies use FreshDesk?
    155 companies on StackShare use FreshDesk
    What companies use GrooveHQ?
    25 companies on StackShare use GrooveHQ

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with FreshDesk?
    27 tools on StackShare integrate with FreshDesk
    What tools integrate with GrooveHQ?
    5 tools on StackShare integrate with GrooveHQ

    What are some alternatives to Zendesk, FreshDesk, and GrooveHQ?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • UserVoice - Customer service and customer feedback tools that don't suck.
    • Desk.com - The all-in-one system for delivering awesomely responsive customer support
    • elevio - Proactive customer care, where and when it's needed.

    See all alternatives to Zendesk

    Latest News

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    Our Favourite Reads on Customer Support


    Interest Over Time


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