Get Advice Icon

Need advice about which tool to choose?Ask the StackShare community!

FreshDesk
FreshDesk

275
89
+ 1
3
Kustomer
Kustomer

4
2
+ 1
0
Add tool

FreshDesk vs Kustomer: What are the differences?

Developers describe FreshDesk as "Refreshing the way thousands of help desk agents support their customers everyday, world wide". Freshdesk is an on demand customer support software that works across multiple support channels. On the other hand, Kustomer is detailed as "Customer service live chat with AI". Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people.

FreshDesk and Kustomer belong to "Help Desk" category of the tech stack.

- No public GitHub repository available -
- No public GitHub repository available -

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Kustomer?

Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people
Get Advice Icon

Need advice about which tool to choose?Ask the StackShare community!

Why do developers choose FreshDesk?
Why do developers choose Kustomer?
    Be the first to leave a pro
      Be the first to leave a con
        Be the first to leave a con
        What companies use FreshDesk?
        What companies use Kustomer?

        Sign up to get full access to all the companiesMake informed product decisions

        What tools integrate with FreshDesk?
        What tools integrate with Kustomer?
          No integrations found

          Sign up to get full access to all the tool integrationsMake informed product decisions

          What are some alternatives to FreshDesk and Kustomer?
          Zendesk
          Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
          Zoho Desk
          It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
          Happyfox
          HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
          Freshservice
          Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
          Desk.com
          Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
          See all alternatives
          Decisions about FreshDesk and Kustomer
          No stack decisions found
          Interest over time
          Reviews of FreshDesk and Kustomer
          Review ofFreshDeskFreshDesk

          Very Light, Great Structure and Amazing Value for Money

          How developers use FreshDesk and Kustomer
          Avatar of lyndra
          lyndra uses FreshDeskFreshDesk

          We use freshdesk to host and edit all ou help pages, and manage our contacts

          Avatar of PSESD
          PSESD uses FreshDeskFreshDesk

          Customer support portal - only used for the knowledgebase functions

          Avatar of Chris Hartwig
          Chris Hartwig uses FreshDeskFreshDesk

          Communication with our clients, support tickets

          Avatar of Sail Tactics
          Sail Tactics uses FreshDeskFreshDesk

          General help desk functions

          How much does FreshDesk cost?
          How much does Kustomer cost?
          Pricing unavailable
          News about Kustomer
          More news