FreshDesk
FreshDesk

363
169
+ 1
7
Reamaze
Reamaze

6
12
+ 1
0
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FreshDesk vs Reamaze: What are the differences?

FreshDesk: Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels; Reamaze: Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

FreshDesk and Reamaze can be categorized as "Help Desk" tools.

Some of the features offered by FreshDesk are:

  • Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
  • Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
  • Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.

On the other hand, Reamaze provides the following key features:

  • Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
  • Deliver a seamless experience for your customers. Without sacrificing features for your team.
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    What is FreshDesk?

    Freshdesk is an on demand customer support software that works across multiple support channels.

    What is Reamaze?

    Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
    What companies use FreshDesk?
    What companies use Reamaze?

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    What tools integrate with FreshDesk?
    What tools integrate with Reamaze?

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    What are some alternatives to FreshDesk and Reamaze?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Zoho Desk
    It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
    Happyfox
    HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
    Freshservice
    Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
    Desk.com
    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
    See all alternatives
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    How much does FreshDesk cost?
    How much does Reamaze cost?
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