FreshDesk
FreshDesk

264
83
3
SupportFu
SupportFu

4
0
0
Add tool

FreshDesk vs SupportFu: What are the differences?

What is FreshDesk? Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels.

What is SupportFu? The easiest way to scale personalized customer support. SupportFu is a fully hosted solution to manage email and twitter based customer support.

FreshDesk and SupportFu can be primarily classified as "Help Desk" tools.

Some of the features offered by FreshDesk are:

  • Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
  • Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
  • Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.

On the other hand, SupportFu provides the following key features:

  • Universal Inbox
  • Ticket Management
  • Productivity Tools
- No public GitHub repository available -
- No public GitHub repository available -

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose FreshDesk?
Why do developers choose SupportFu?
    Be the first to leave a pro
    What are the cons of using FreshDesk?
    What are the cons of using SupportFu?
      Be the first to leave a con
        Be the first to leave a con
        What companies use FreshDesk?
        What companies use SupportFu?

        Sign up to get full access to all the companiesMake informed product decisions

        What tools integrate with FreshDesk?
        What tools integrate with SupportFu?

        Sign up to get full access to all the tool integrationsMake informed product decisions

        What are some alternatives to FreshDesk and SupportFu?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        Zoho Desk
        It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
        Happyfox
        HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
        Freshservice
        Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        See all alternatives
        Decisions about FreshDesk and SupportFu
        No stack decisions found
        Interest over time
        Reviews of FreshDesk and SupportFu
        Review ofFreshDeskFreshDesk

        Very Light, Great Structure and Amazing Value for Money

        How developers use FreshDesk and SupportFu
        Avatar of lyndra
        lyndra uses FreshDeskFreshDesk

        We use freshdesk to host and edit all ou help pages, and manage our contacts

        Avatar of PSESD
        PSESD uses FreshDeskFreshDesk

        Customer support portal - only used for the knowledgebase functions

        Avatar of Chris Hartwig
        Chris Hartwig uses FreshDeskFreshDesk

        Communication with our clients, support tickets

        Avatar of Sail Tactics
        Sail Tactics uses FreshDeskFreshDesk

        General help desk functions

        How much does FreshDesk cost?
        How much does SupportFu cost?
        News about SupportFu
        More news