Happyfox vs UserVoice: What are the differences?
Happyfox: HelpDesk, customer support and ticket support software. HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Happyfox and UserVoice can be categorized as "Help Desk" tools.