Zendesk vs. UserVoice vs. Kayako

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Zendesk

UserVoice

Kayako

Favorites

43

Favorites

12

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 19.3K
  • 258
  • 524
  • 13.4K
  • 37
  • 20
  • 300
  • 0

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like UserVoice?

Pros
Why do you like Kayako?

Cons about this tool

Cons
No Cons submitted yet for Zendesk
Cons
Cons
No Cons submitted yet for Kayako
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Pricing

Zendesk Pricing UserVoice Pricing Kayako Pricing

Companies

1746 Companies Using Zendesk
168 Companies Using UserVoice
1 Companies Using Kayako

Integrations

Zendesk Integrations
UserVoice Integrations
Kayako Integrations

What are some alternatives to Zendesk, UserVoice, and Kayako?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
Security and Product Management
You Are Not the Customer…Even When You Are
Surprise Insights: Coping with Unexpected Product Fe...
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


Interest Over Time


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