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Kayako

12
19
+ 1
23
UserVoice

355
129
+ 1
144
Zendesk

8.1K
4.7K
+ 1
353
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Pros of Kayako
Pros of UserVoice
Pros of Zendesk
  • 3
    Easy to customize
  • 3
    Possible to host on your own
  • 3
    API access
  • 3
    Module based extensions
  • 3
    OS independent frontend
  • 3
    Customers can use it easily
  • 3
    Unlimited custom fields on forms
  • 2
    Simple, powerhouse and scalable.
  • 40
    Feedback tool
  • 27
    Easy setup
  • 23
    Free
  • 15
    Support tool
  • 14
    Knowledge Base
  • 10
    Easy
  • 7
    All-in-one
  • 5
    Customizable
  • 3
    Widget stays out of your way
  • 135
    Centralizes our customer support
  • 73
    Many integrations
  • 59
    Easy to setup
  • 26
    Simple
  • 26
    Cheap
  • 12
    Clean
  • 7
    Customization
  • 5
    $1 Starter Pricing Plan
  • 4
    Woopra integration
  • 3
    Proactive Customer Support
  • 1
    Remote and SSO authentication with CMSs like WordPress
  • 1
    Charitable contribution to SF hospital for $20 plan
  • 1
    Full of features
  • 0
    Integrations

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Cons of Kayako
Cons of UserVoice
Cons of Zendesk
    Be the first to leave a con
    • 1
      Wish users could auth with our app instead of UserVoice
      Be the first to leave a con

      Sign up to add or upvote consMake informed product decisions

      What is Kayako?

      Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

      What is UserVoice?

      UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

      What is Zendesk?

      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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      What companies use Kayako?
      What companies use UserVoice?
      What companies use Zendesk?

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with Kayako?
      What tools integrate with UserVoice?
      What tools integrate with Zendesk?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      What are some alternatives to Kayako, UserVoice, and Zendesk?
      FreshDesk
      Freshdesk is an on demand customer support software that works across multiple support channels.
      JavaScript
      JavaScript is most known as the scripting language for Web pages, but used in many non-browser environments as well such as node.js or Apache CouchDB. It is a prototype-based, multi-paradigm scripting language that is dynamic,and supports object-oriented, imperative, and functional programming styles.
      Git
      Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
      GitHub
      GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over three million people use GitHub to build amazing things together.
      Python
      Python is a general purpose programming language created by Guido Van Rossum. Python is most praised for its elegant syntax and readable code, if you are just beginning your programming career python suits you best.
      See all alternatives