Zendesk vs. UserVoice vs. Kayako

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose UserVoice?
    Why do you like UserVoice?

    Why do developers choose Kayako?
    Why do you like Kayako?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using UserVoice?
    Downsides of UserVoice?

    What are the cons of using Kayako?
    No Cons submitted yet for Kayako
    Downsides of Kayako?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does UserVoice cost?
    UserVoice Pricing
    How much does Kayako cost?
    Kayako Pricing

    Companies

    What companies use Zendesk?
    1769 companies on StackShare use Zendesk
    What companies use UserVoice?
    168 companies on StackShare use UserVoice
    What companies use Kayako?
    1 companies on StackShare use Kayako

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with UserVoice?
    21 tools on StackShare integrate with UserVoice
    What tools integrate with Kayako?
    2 tools on StackShare integrate with Kayako

    What are some alternatives to Zendesk, UserVoice, and Kayako?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
    • Desk.com - The all-in-one system for delivering awesomely responsive customer support
    • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

    See all alternatives to Zendesk

    Latest News

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    Surprise Insights: Coping with Unexpected Product Fe...
    Building a Customer Loyalty Program That Drives Bran...
    Customer Service Coaching: Your Recipe to World-Clas...
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    Interest Over Time


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