New Relic vs Pingdom vs UptimeRobot Comparison | StackShare

Overview

New Relic

Stacks21.0K

Followers8.7K

Votes1.9K

Pingdom

Stacks2.4K

Followers1.4K

Votes579

UptimeRobot

Stacks326

Followers249

Votes84

Advice on New Relic, Pingdom, UptimeRobot

Medeti

Jun 27, 2020

Needs adviceon

Amazon EKS

Kubernetes

AWS Elastic Load Balancing (ELB)

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

1.51M views1.51M

Comments

Benoit

Principal Engineer at Sqreen

Sep 17, 2019

Decided

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

457k views457k

Comments

Attila

Founder at artkonekt

Mar 24, 2020

Decided

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
The UI of Datadog is more compact and my experience is smoother.
The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

471k views471k

Comments

Detailed Comparison

New Relic	Pingdom	UptimeRobot
The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.	Pingdom is an uptime monitoring service. When problems happen with a site that Pingdom monitors, it immediately alerts the owner so the problem can be taken care of.	It is all about helping you to keep your websites up. It monitors your websites every 5 minutes and alerts you if your sites are down.
Performance Data Retention;Real-User Response Time, Throughput, & Breakdown by Layer;App Response Time, Throughput, & Breakdown by Component;App Availability Monitoring, Alerting, and Notification;Automatic Application Topology Mapping;Server Resource and Availability Monitoring;Error Detection, Alerting, & Analysis;JVM Performance Analyzer;Database Call Response Time & Throughput;Performance Data API Access;Code Level Diagnostics, Transaction Tracing, & Stack Trace Details;Slow SQL and SQL Performance Details;Real-User Breakdown by Web Page, Browser, & Geography;Track Individual Key Transactions;Mobile Features- Alerting, Summary Data, Overview Page, Topo Map, HTTP Requests, HTTP Error Summary, HTTP Error Detail, Versions, Carriers, Devices, Geo Map	Uptime & Response time reports;Multi-step transaction monitoring;Email, text & twitter alerts;Multiple check locations;Root cause analysis;Public and email reports;Monitor that your websites and servers are working- Pingdom tests your websites and other infrastructure components as often as every minute to make sure it is all up and running.;Be the first to know if something breaks- When an error occurs, you can get alerted via email, text (SMS), Twitter, or a mobile notification to your Android and iOS device.;Easily spot trends in your performance- The results of all tests that we perform are saved, and we use that data to create graphs of your site's historical uptime and performance.;When it breaks, find out why- If an issue occurs with one of your sites, we use additional tests such as a traceroute to help you find out where the problem is.;Identify broken and slow website interactions- Monitor parts of a website like the login, search, check out, or other user interactions that are important to you.;Use it wherever you are- You can use our mobile apps for Android and iOS to view report data and the current status of your sites while on the go.	Event tree analysis; Support for Let's Encrypt; Public Status Page; SMS Reminders; Uptime Monitoring; User Profiles with Location
Statistics
Stacks 21.0K	Stacks 2.4K	Stacks 326
Followers 8.7K	Followers 1.4K	Followers 249
Votes 1.9K	Votes 579	Votes 84
Pros & Cons
Pros 414 Easy setup 344 Really powerful 245 Awesome visualization 194 Ease of use 151 Great ui Cons 20 Pricing model doesn't suit microservices 10 UI isn't great 7 Visualizations aren't very helpful 7 Expensive 5 Hard to understand why things in your app are breaking	Pros 224 Simple and reliable 103 Monitoring your websites 75 Easy to use dashboard 65 Email, text & twitter alerts 43 Free tier Cons 4 Expensive 3 UI is incredibly complicated 2 Hard to set up alerts properly	Pros 22 Free tier 18 Easy to understand 14 Instant notifications 8 Simpler than Pingdom 5 Free public status pages Cons 4 False-Positives 3 Consistently bad UI 2 Confusing UI 0 Extremely bad UI experience
Integrations
AppHarbor Cloudability HP Cloud Compute cloudControl Papertrail Loggly Ducksboard Blitz Pivotal Tracker Red Hat OpenShift	PagerDuty CloudFlare Cloudability StatusPage.io	Slack PagerDuty Telegram Microsoft Teams VictorOps OpsGenie

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