ServiceNow.com vs UserVoice vs Zendesk

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ServiceNow.com

136
102
+ 1
0
UserVoice

354
129
+ 1
144
Zendesk

7.8K
4.5K
+ 1
351
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Pros of ServiceNow.com
Pros of UserVoice
Pros of Zendesk
    Be the first to leave a pro
    • 40
      Feedback tool
    • 27
      Easy setup
    • 23
      Free
    • 15
      Support tool
    • 14
      Knowledge Base
    • 10
      Easy
    • 7
      All-in-one
    • 5
      Customizable
    • 3
      Widget stays out of your way
    • 135
      Centralizes our customer support
    • 72
      Many integrations
    • 59
      Easy to setup
    • 26
      Simple
    • 26
      Cheap
    • 12
      Clean
    • 7
      Customization
    • 4
      $1 Starter Pricing Plan
    • 4
      Woopra integration
    • 3
      Proactive Customer Support
    • 1
      Charitable contribution to SF hospital for $20 plan
    • 1
      Full of features
    • 1
      Remote and SSO authentication with CMSs like WordPress
    • 0
      Integrations

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    Cons of ServiceNow.com
    Cons of UserVoice
    Cons of Zendesk
      Be the first to leave a con
      • 1
        Wish users could auth with our app instead of UserVoice
        Be the first to leave a con

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        What is ServiceNow.com?

        It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

        What is UserVoice?

        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

        What is Zendesk?

        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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        What companies use ServiceNow.com?
        What companies use UserVoice?
        What companies use Zendesk?

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        What tools integrate with ServiceNow.com?
        What tools integrate with UserVoice?
        What tools integrate with Zendesk?

        Sign up to get full access to all the tool integrationsMake informed product decisions

        What are some alternatives to ServiceNow.com, UserVoice, and Zendesk?
        Microsoft Dynamics 365
        It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.
        Jira
        Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        Help Scout
        With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
        Jira Service Desk
        It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
        See all alternatives