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UserVoice vs Vision Helpdesk: What are the differences?
UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last; Vision Helpdesk: A Web Based Help Desk Software that allows you to manage support for Multiple Companies at one place. It is an all-in-one help desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it has a robust incident and problem management feature that can automate responses and organize service tickets.
UserVoice and Vision Helpdesk can be categorized as "Help Desk" tools.
Some of the features offered by UserVoice are:
- Billed Monthy
- Billed Annually
- Feedback Forums
On the other hand, Vision Helpdesk provides the following key features:
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
Pros of UserVoice
- Feedback tool40
- Easy setup27
- Free23
- Support tool15
- Knowledge Base14
- Easy10
- All-in-one7
- Customizable5
- Widget stays out of your way3
Pros of Vision Helpdesk
- SaaS & On-Premises Licenses1
- ITSM Certified Service Desk1
- PinkVery Certified Service Desk1
- Integrated Live Chat Software1
- Multi Channel Help Desk1
- Multi Company Help Desk1
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Cons of UserVoice
- Wish users could auth with our app instead of UserVoice1