Acquire vs Pivotal Tracker

Tracker Story- simple story editing and drag-and-drop prioritization;Velocity and Emergent Iterations- Tracker calculates future iterations automatically, based on historical performance.;Release and Scope Management- Completion dates are calculated automatically, based on velocity - your live measure of historical performance. See impact on scope as new stories are added immediately, and move stories around easily via drag and drop as priorities change.;Simple, Effective Workflow- Jump right into your project with a simple workflow that emphasizes rapid delivery and lots of feedback.;Feedback Loop- A Tracker story is only considered done when accepted by the project's customer. This creates a constant feedback loop, starting in the very first iteration;Focus on MVP- Focus on delivering stories and shipping working software often are tightly woven into the fabric of Tracker.;Visualize Progress- Keep an eye on your project with Tracker's built-in charts, including release burn-down, iteration burn-up, story type breakdown, and historical velocity.;Real-time Collaboration- virtual team room, story comments, attach mockups, organize stories by labels;iOS App- Your backlog, icebox, and other panels are all exactly where you'd expect from using the Pivotal Tracker website.

Live chat software; Chatbot; Cobrowsing; Customer profile management; Canned responses; Multiple customer requests; Text chat with screen sharing; Video and voice call; Targeted messaging; Two-way communications; Analytics and reporting