Find Similar Support Tickets with AI

Homesage.ai is an AI-powered real estate platform that delivers cutting-edge insights on 140M+ U.S. residential properties to investors, realtors, lenders and IT developers. The company uses computer vision and advanced AI models to identify investment opportunities, generate full property reports, and provide well-documented real estate and home improvement APIs. It also offers custom AI solutions for the real estate, financial, and insurance industries.

Elasticsearch is a distributed, RESTful search and analytics engine capable of storing data and searching it in near real time. Elasticsearch, Kibana, Beats and Logstash are the Elastic Stack (sometimes called the ELK Stack).

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Our mission is to make you a search expert. Push data to our API to make it searchable in real time. Build your dream front end with one of our web or mobile UI libraries. Tune relevance and get analytics right from your dashboard.

Freshdesk is an on demand customer support software that works across multiple support channels.

Amazon Elasticsearch Service is a fully managed service that makes it easy for you to deploy, secure, and operate Elasticsearch at scale with zero down time.

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

Swiftype is the easiest way to add great search to your website or mobile application.

It is an open source search and analytics engine derived from Elasticsearch 7.10.2, and is currently in an alpha state.

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

Google Cloud Vision API enables developers to understand the content of an image by encapsulating powerful machine learning models in an easy to use REST API.

It makes it easy to build high-performance vector search applications. Developer-friendly, fully managed, and easily scalable without infrastructure hassles.

Amazon CloudSearch enables you to search large collections of data such as web pages, document files, forum posts, or product information. With a few clicks in the AWS Management Console, you can create a search domain, upload the data you want to make searchable to Amazon CloudSearch, and the search service automatically provisions the required technology resources and deploys a highly tuned search index.

It is a powerful, fast, open-source, easy to use, and deploy search engine. The search and indexation are fully customizable and handles features like typo-tolerance, filters, and synonyms.

Tesseract was originally developed at Hewlett-Packard Laboratories Bristol and at Hewlett-Packard Co, Greeley Colorado between 1985 and 1994, with some more changes made in 1996 to port to Windows, and some C++izing in 1998. In 2005 Tesseract was open sourced by HP. Since 2006 it is developed by Google.

Azure Search makes it easy to add powerful and sophisticated search capabilities to your website or application. Quickly and easily tune search results and construct rich, fine-tuned ranking models to tie search results to business goals. Reliable throughput and storage provide fast search indexing and querying to support time-sensitive search scenarios.

Amazon Rekognition is a service that makes it easy to add image analysis to your applications. With Rekognition, you can detect objects, scenes, and faces in images. You can also search and compare faces. Rekognition’s API enables you to quickly add sophisticated deep learning-based visual search and image classification to your applications.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

It is an open source, typo tolerant search engine that delivers fast and relevant results out-of-the-box. has been built from scratch to offer a delightful, out-of-the-box search experience. From instant search to autosuggest, to faceted search, it has got you covered.

Build better customer experiences with Groove

It is a highly accurate and easy to use enterprise search service that’s powered by machine learning. It delivers powerful natural language search capabilities to your websites and applications so your end users can more easily find the information they need within the vast amount of content spread across your company.

It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

It is the official Portable Network Graphics (PNG) reference library. It is a platform-independent library that contains C functions for handling PNG images. It supports almost all of PNG's features, is extensible, and has been widely used and tested.

This library supports over 60 languages, automatic text orientation and script detection, a simple interface for reading paragraph, word, and character bounding boxes. Tesseract.js can run either in a browser and on a server with NodeJS.

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.

It is the only cloud search service with built-in AI capabilities that enrich all types of information to easily identify and explore relevant content at scale. Formerly known as Azure Search, it uses the same integrated Microsoft natural language stack that Bing and Office have used for more than a decade and AI services across vision, language and speech. Spend more time innovating and less time maintaining a complex cloud search solution.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Your customers expect fast, near-magical results from your search. Help them find what they’re looking for with Bonsai Elasticsearch. Our fully managed Elasticsearch solution makes it easy to create, manage, and test your app's search.

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

It makes it easy for you to perform interactive log analytics, real-time application monitoring, website search, and more. OpenSearch is an open source, distributed search and analytics suite derived from Elasticsearch.

It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications

Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

It is an open-source JPEG 2000 codec written in C language.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.

Create your own fully managed and hosted Elasticsearch cluster. You get a dedicated cluster with reserved memory, giving you predictable performance. There are no arbitrary limits on how many indexes or documents you can store. Scale your clusters as and when needed, without any downtime.

It is a full-text search engine written in C++ and a fork of Sphinx Search. It's designed to be simple to use, light and fast, while allowing advanced full-text searching. Connectivity is provided via a MySQL compatible protocol or HTTP, making it easy to integrate.

Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

It is a barcode scanning library for Java, Android. Decode a 1D or 2D barcode from an image on the web.

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.

It is ready-to-use OCR with 40+ languages supported including Chinese, Japanese, Korean and Thai.

We help your website visitors find what they are looking for. AddSearch is a lightning fast, accurate and customizable site search engine with a Search API. AddSearch works on all devices and is easy to install, customize and tweak.

Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products to deliver relevant, actionable answers wherever customers, employees, and partners look for information.

Qbox is supported, dedicated, hosted Elasticsearch - the bleeding edge of full-text search and analytics. We provide an intuitive interface to provision, secure, and monitor ES clusters in Amazon EC2 and Rackspace datacenters everywhere.

It is a modern multichannel helpdesk platform written in Ruby on Rails and released under the MIT license. Its goal is to power your support email and ticketing, integrate seamlessly with your app, and run an amazing customer helpcenter.