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Drift

153
96
+ 1
0
Olark

413
72
+ 1
70
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Drift vs Olark: What are the differences?

  1. Pricing Model: One key difference between Drift and Olark is their pricing model. Drift offers a freemium model, allowing users to start with a free version and then upgrade to paid plans. On the other hand, Olark follows a straightforward pricing structure with a monthly subscription fee based on the number of users.
  2. Live Chat Features: Drift is known for its conversational marketing approach, offering features such as chatbots, automated messaging, and lead qualification. In contrast, Olark focuses more on traditional live chat functionality with options for customization and integration.
  3. Target Audience: Drift primarily targets enterprise-level businesses and focuses on providing advanced marketing and sales automation tools. Olark, on the other hand, caters to small and medium-sized businesses looking for simple and effective live chat solutions.
  4. Integration Capabilities: Drift offers a wide range of integrations with CRM systems, marketing automation platforms, and other tools to streamline workflows and data sharing. Olark, while providing some integrations, does not offer the same level of integration options as Drift.
  5. User Interface: Drift is known for its modern and user-friendly interface, designed to enhance user experience and make it easy for users to navigate the platform. Olark also provides a user-friendly interface but may not have the same level of modern design and ease of use as Drift.

In Summary, Drift and Olark differ in their pricing model, live chat features, target audience, integration capabilities, and user interface.

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Pros of Drift
Pros of Olark
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    • 28
      Easy to communicate with customers
    • 14
      Simple setup
    • 11
      Good interface
    • 8
      Free
    • 4
      Chrome/Safari notifications about new messages
    • 2
      Gchat integration
    • 2
      Integrated Feedback
    • 1
      great support

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    What is Drift?

    Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

    What is Olark?

    Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

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    Blog Posts

    Jul 2 2019 at 9:34PM

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