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  5. Drift vs Salesforce Sales Cloud

Drift vs Salesforce Sales Cloud

OverviewComparisonAlternatives

Overview

Salesforce Sales Cloud
Salesforce Sales Cloud
Stacks2.7K
Followers1.7K
Votes64
Drift
Drift
Stacks156
Followers99
Votes0

Drift vs Salesforce Sales Cloud: What are the differences?

Drift: A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere; Salesforce Sales Cloud: The world’s #1 CRM sales app. The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Drift can be classified as a tool in the "Customer Support Chat" category, while Salesforce Sales Cloud is grouped under "CRM".

Some of the features offered by Drift are:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

On the other hand, Salesforce Sales Cloud provides the following key features:

  • Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.
  • Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.
  • Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.

According to the StackShare community, Salesforce Sales Cloud has a broader approval, being mentioned in 702 company stacks & 208 developers stacks; compared to Drift, which is listed in 32 company stacks and 9 developer stacks.

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Detailed Comparison

Salesforce Sales Cloud
Salesforce Sales Cloud
Drift
Drift

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.;Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.;Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.;Email integration- Work with the email applications you already use every day. Whether your company uses Microsoft Outlook or Gmail, no one needs to change the way they work, so everyone stays productive.;Chatter- Tap into the wisdom of your employee social network. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.;Forecasting- Forecasting accuracy has never been this easy. Get in-line editing, override visibility, multi-currency support, custom forecast categories, and a complete, real-time view in to your team's forecasts.;Analytics- Dashboards offer a real-time picture of your business at a glance. Dig deeper with real-time Reports that anyone can create.;Marketing and leads- Optimize campaigns from lead to close, on every channel.;Approvals and workflow- Use Visual Workflow to rapidly design and run any business process with drag and drop simplicity.;Files and libraries- Now it's easier to share files, discuss them, publish the best, and track your content in real-time.;Partner management- Use the Partner Portal to build loyalty, collaborate with your channel, and drive more deals, and connect your Salesforce to your partners' to collaborate on opportunities, leads, and much more with Salesforce-to-Salesforce.;Data.com- Get contacts and company profiles from the leading data sources, right inside the Sales Cloud. Connect with key decision makers faster, easily plan territories, and increase sales and marketing productivity with up-to-date, accurate data.;AppExchange- Extend your success with the AppExchange, the world's leading cloud apps marketplace, with thousands of sales applications, social enterprise tools, and expert services ready to deploy Salesforce.
Know who your users are and what they are doing with live customer data;Segment in real-time with up to date data from your app or 3rd party integrations;Enhanced User and Company profiles;Email capture widget;Email and in-app messages (mobile & web);Auto-messages based on time or behavior;Messaging performance metrics;Event tracking;Open APIs, SDKs and webhooks
Statistics
Stacks
2.7K
Stacks
156
Followers
1.7K
Followers
99
Votes
64
Votes
0
Pros & Cons
Pros
  • 43
    Top crm
  • 16
    Powerful reporting
  • 1
    Lead Management
  • 1
    Usage tracking
  • 1
    Email campaigns
No community feedback yet
Integrations
Box
Box
Conceptboard
Conceptboard
Desk.com
Desk.com
Formstack
Formstack
FreshDesk
FreshDesk
Get Satisfaction
Get Satisfaction
Harvest
Harvest
Hipmob
Hipmob
HubSpot
HubSpot
Jive Social Intranet
Jive Social Intranet
Intercom
Intercom
WordPress
WordPress
Segment
Segment
Twilio SendGrid
Twilio SendGrid
Slack
Slack
Mixpanel
Mixpanel
Zapier
Zapier
Mailchimp
Mailchimp
Shopify
Shopify
HubSpot
HubSpot

What are some alternatives to Salesforce Sales Cloud, Drift?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

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