elevio vs Help Scout

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elevio
elevio

17
14
+ 1
0
Help Scout
Help Scout

307
62
+ 1
60
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elevio vs Help Scout: What are the differences?

elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc; Help Scout: A help desk for teams that insist on a delightful customer experience. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

elevio and Help Scout can be categorized as "Help Desk" tools.

Some of the features offered by elevio are:

  • knowledge base
  • support system
  • live chat

On the other hand, Help Scout provides the following key features:

  • No ticket #'s or robo-text
  • Get up and running in minutes
  • Outstanding support, no matter plan

Buffer, AngelList, and Chargify are some of the popular companies that use Help Scout, whereas elevio is used by Clui, elevio, and Gravit. Help Scout has a broader approval, being mentioned in 216 company stacks & 15 developers stacks; compared to elevio, which is listed in 10 company stacks and 3 developer stacks.

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What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
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        What are some alternatives to elevio and Help Scout?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        Jira Service Desk
        It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
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        Decisions about elevio and Help Scout
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        How developers use elevio and Help Scout
        Avatar of Uploadcare
        Uploadcare uses Help ScoutHelp Scout

        Uploadcare is providing it's top notch tech support with the help of Help Scout.

        Avatar of AmperVue
        AmperVue uses Help ScoutHelp Scout

        Customer Contact and Support

        Avatar of Thomas Zickell
        Thomas Zickell uses Help ScoutHelp Scout

        Important emails

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        How much does Help Scout cost?
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