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elevio vs UserVoice: What are the differences?
elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
elevio and UserVoice can be categorized as "Help Desk" tools.
Some of the features offered by elevio are:
- knowledge base
- support system
- live chat
On the other hand, UserVoice provides the following key features:
- Billed Monthy
- Billed Annually
- Feedback Forums
StackShare, Mailgun, and OpenLabel are some of the popular companies that use UserVoice, whereas elevio is used by Clui, elevio, and Gravit. UserVoice has a broader approval, being mentioned in 165 company stacks & 23 developers stacks; compared to elevio, which is listed in 10 company stacks and 3 developer stacks.
What is elevio?
What is UserVoice?
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Why do developers choose elevio?
Why do developers choose UserVoice?
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What are the cons of using elevio?
What are the cons of using UserVoice?
What companies use elevio?
What companies use UserVoice?
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What tools integrate with UserVoice?
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UserVoiceUservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.
UserVoiceWhen I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.
UserVoiceGives any user the chance to give feedback and drop support tickets.
UserVoiceWe like to give users a voice. We do that with UserVoice.
UserVoiceOur user feedback and support tool for all products.