elevio vs UserVoice: What are the differences?
elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc; UserVoice: Customer service and customer feedback tools that don't suck. UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
elevio and UserVoice can be categorized as "Help Desk" tools.
Some of the features offered by elevio are:
- knowledge base
- support system
- live chat
On the other hand, UserVoice provides the following key features:
- Billed Monthy
- Billed Annually
- Feedback Forums
StackShare, Mailgun, and OpenLabel are some of the popular companies that use UserVoice, whereas elevio is used by Clui, elevio, and Gravit. UserVoice has a broader approval, being mentioned in 165 company stacks & 23 developers stacks; compared to elevio, which is listed in 10 company stacks and 3 developer stacks.
What is elevio?
What is UserVoice?
Need advice about which tool to choose?Ask the StackShare community!
Why do developers choose elevio?
Sign up to add, upvote and see more prosMake informed product decisions
What are the cons of using elevio?
Sign up to get full access to all the companiesMake informed product decisions
Sign up to get full access to all the tool integrationsMake informed product decisions
Uservoice fits our use-case really well. StackShare isn’t a business-critical application so we don’t need to be on call 24/7 with a full on Help Desk. We just need a way for people to get in contact with us through the site that doesn’t require them to send an email. It’s Free for our level of use. And it is actually a full-on Help Desk, so if we do need some more robust features, they’re there.
When I pushed Codeshare it was very much (and still is) MVP. UserVoice gave me a quick and free way to gather feedback from active users and helped prioritize feature requests.