Elevio vs Zendesk

Elevio

18
21
+ 1
0
Zendesk

5.1K
2.3K
+ 1
340
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elevio vs Zendesk: What are the differences?

elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc; Zendesk: The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

elevio and Zendesk can be primarily classified as "Help Desk" tools.

Some of the features offered by elevio are:

  • knowledge base
  • support system
  • live chat

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.

According to the StackShare community, Zendesk has a broader approval, being mentioned in 1845 company stacks & 183 developers stacks; compared to elevio, which is listed in 10 company stacks and 3 developer stacks.

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    What is Elevio?

    elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

    What is Zendesk?

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    What companies use Elevio?
    What companies use Zendesk?

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    What tools integrate with Elevio?
    What tools integrate with Zendesk?

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    What are some alternatives to Elevio and Zendesk?
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    UserVoice
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Help Scout
    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives
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