FreshDesk vs Salesforce Service Cloud

Need advice about which tool to choose?Ask the StackShare community!

FreshDesk

457
274
+ 1
8
Salesforce Service Cloud

157
137
+ 1
0
Add tool
Manage your open source components, licenses, and vulnerabilities
Learn More
Pros of FreshDesk
Pros of Salesforce Service Cloud
  • 3
    Omnichannel capabilities
  • 2
    Centralizes our customer support
  • 2
    Great Value for Money
  • 1
    Cheap
    Be the first to leave a pro

    Sign up to add or upvote prosMake informed product decisions

    What is FreshDesk?

    Freshdesk is an on demand customer support software that works across multiple support channels.

    What is Salesforce Service Cloud?

    It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use FreshDesk?
    What companies use Salesforce Service Cloud?
    Manage your open source components, licenses, and vulnerabilities
    Learn More

    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with FreshDesk?
    What tools integrate with Salesforce Service Cloud?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    What are some alternatives to FreshDesk and Salesforce Service Cloud?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Zoho Desk
    It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
    Happyfox
    HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
    Desk.com
    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
    Freshservice
    Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
    See all alternatives