GrooveHQ vs. SupportBee



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What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Why do developers choose SupportBee?
Why do you like SupportBee?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

What are the cons of using SupportBee?
No Cons submitted yet for SupportBee
Downsides of SupportBee?

How much does GrooveHQ cost?
GrooveHQ Pricing
How much does SupportBee cost?
SupportBee Pricing
What companies use GrooveHQ?
35 companies on StackShare use GrooveHQ
What companies use SupportBee?
3 companies on StackShare use SupportBee
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ
What tools integrate with SupportBee?
6 tools on StackShare integrate with SupportBee

What are some alternatives to GrooveHQ and SupportBee?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide

See all alternatives to GrooveHQ

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