GrooveHQ vs. SupportBee

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GrooveHQ

SupportBee

Favorites

2

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 1.67K
  • 396
  • 0
  • 1.42K
  • 36
  • 0

Description

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Pros
Why do you like GrooveHQ?

Pros
Why do you like SupportBee?

Pricing

GrooveHQ Pricing SupportBee Pricing

Companies

25 Companies Using GrooveHQ
2 Companies Using SupportBee

Integrations

GrooveHQ Integrations
SupportBee Integrations


Interest Over Time


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