Zendesk vs. GrooveHQ vs. SupportFu

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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.
Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Why do developers choose SupportFu?
Why do you like SupportFu?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

What are the cons of using SupportFu?
No Cons submitted yet for SupportFu
Downsides of SupportFu?

Want advice about which of these to choose?Ask the StackShare community!

How much does Zendesk cost?
Zendesk Pricing
How much does GrooveHQ cost?
GrooveHQ Pricing
How much does SupportFu cost?
SupportFu Pricing
What companies use Zendesk?
2014 companies on StackShare use Zendesk
What companies use GrooveHQ?
35 companies on StackShare use GrooveHQ
What companies use SupportFu?
4 companies on StackShare use SupportFu
What tools integrate with Zendesk?
76 tools on StackShare integrate with Zendesk
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ
What tools integrate with SupportFu?
7 tools on StackShare integrate with SupportFu

What are some alternatives to Zendesk, GrooveHQ, and SupportFu?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Zendesk

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
Coming Soon: Classic View and Other Readability Updates
Simple Marketing Audit: The Why And How
Customer Success: Your Next Growth Engine


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