Happyfox vs osTicket: What are the differences?
Developers describe Happyfox as "HelpDesk, customer support and ticket support software". HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours. On the other hand, osTicket is detailed as "Open source support ticketing system". It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
Happyfox and osTicket can be primarily classified as "Help Desk" tools.
osTicket is an open source tool with 1.69K GitHub stars and 1.15K GitHub forks. Here's a link to osTicket's open source repository on GitHub.