Zendesk vs. Help Scout

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Zendesk

Help Scout

Favorites

43

Favorites

10

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 19.4K
  • 259
  • 190
  • 995
  • 0

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like Help Scout?

Pricing

Zendesk Pricing Help Scout Pricing

Companies

1747 Companies Using Zendesk
222 Companies Using Help Scout

Integrations

Zendesk Integrations
Help Scout Integrations

What are some alternatives to Zendesk and Help Scout?

  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs


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