Logentries vs New Relic

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Logentries

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159
+ 1
105
New Relic

18.3K
6.5K
+ 1
1.9K
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Logentries vs New Relic: What are the differences?

What is Logentries? Real-time log management and analytics built for the cloud. Logentries makes machine-generated log data easily accessible to IT operations, development, and business analysis teams of all sizes. With the broadest platform support and an open API, Logentries brings the value of log-level data to any system, to any team member, and to a community of more than 25,000 worldwide users.

What is New Relic? SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps. New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

Logentries and New Relic are primarily classified as "Log Management" and "Performance Monitoring" tools respectively.

Some of the features offered by Logentries are:

  • Logs as Metrics - Extract field level values, analyze them using powerful search functions, and visualize them with detailed dashboards.
  • Dynamic Log Correlation - Dynamically group and correlate your logs in a single dashboard, or aggregate logs from a particular system to give an end-to-end view.
  • Live Tail - View your streaming logs in real-time and highlight important events to easily see errors or exceptions in your live data.

On the other hand, New Relic provides the following key features:

  • Performance Data Retention
  • Real-User Response Time, Throughput, & Breakdown by Layer
  • App Response Time, Throughput, & Breakdown by Component

"Log search" is the primary reason why developers consider Logentries over the competitors, whereas "Easy setup" was stated as the key factor in picking New Relic.

Airbnb, Spotify, and StackShare are some of the popular companies that use New Relic, whereas Logentries is used by PedidosYa, Accenture, and Movielala. New Relic has a broader approval, being mentioned in 3141 company stacks & 576 developers stacks; compared to Logentries, which is listed in 136 company stacks and 18 developer stacks.

Advice on Logentries and New Relic
Needs advice
on
Sysdig
New Relic
and
Datadog

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
Datadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
Instana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 69.2K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Decisions about Logentries and New Relic
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 3 upvotes · 167.1K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Logentries
Pros of New Relic
  • 34
    Log search
  • 27
    Live logs
  • 19
    Easy setup
  • 14
    Heroku Add-on
  • 5
    Backup to S3
  • 2
    Easy setup, independent of existing logging setup
  • 2
    Free
  • 2
    Search/query with regex
  • 0
    E
  • 414
    Easy setup
  • 344
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 107
    Free tier
  • 81
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 12
    Multiple language support
  • 11
    SQL Analysis
  • 11
    Server Resources Monitoring
  • 9
    Transaction Tracing
  • 8
    Apdex Scores
  • 8
    Azure Add-on
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    JVM Performance Analyzer (Java)
  • 5
    Most Time Consuming Transactions
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 4
    Browser Transaction Tracing
  • 3
    Application Map
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 3
    Weekly Performance Email
  • 2
    Easy visibility
  • 2
    App Speed Index
  • 2
    Easy to setup
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Incident Detection and Alerting
  • 1
    Real User Monitoring Overview
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Metric Data Resolution
  • 1
    Metric Data Retention
  • 1
    Team Collaboration Tools
  • 1
    Super Expensive
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Background Jobs Transaction Analysis
  • 1
    Free
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 0
    Exceptions
  • 0
    Ddd

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Cons of Logentries
Cons of New Relic
    Be the first to leave a con
    • 19
      Pricing model doesn't suit microservices
    • 10
      UI isn't great
    • 7
      Visualizations aren't very helpful
    • 7
      Expensive
    • 5
      Hard to understand why things in your app are breaking

    Sign up to add or upvote consMake informed product decisions

    What is Logentries?

    Logentries makes machine-generated log data easily accessible to IT operations, development, and business analysis teams of all sizes. With the broadest platform support and an open API, Logentries brings the value of log-level data to any system, to any team member, and to a community of more than 25,000 worldwide users.

    What is New Relic?

    The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Logentries?
    What companies use New Relic?
    See which teams inside your own company are using Logentries or New Relic.
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    What tools integrate with Logentries?
    What tools integrate with New Relic?

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    Blog Posts

    Jul 9 2019 at 7:22PM

    Blue Medora

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    Jul 2 2019 at 9:34PM

    Segment

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    What are some alternatives to Logentries and New Relic?
    Loggly
    It is a SaaS solution to manage your log data. There is nothing to install and updates are automatically applied to your Loggly subdomain.
    Papertrail
    Papertrail helps detect, resolve, and avoid infrastructure problems using log messages. Papertrail's practicality comes from our own experience as sysadmins, developers, and entrepreneurs.
    Splunk
    It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
    Sumo Logic
    Cloud-based machine data analytics platform that enables companies to proactively identify availability and performance issues in their infrastructure, improve their security posture and enhance application rollouts. Companies using Sumo Logic reduce their mean-time-to-resolution by 50% and can save hundreds of thousands of dollars, annually. Customers include Netflix, Medallia, Orange, and GoGo Inflight.
    ELK
    It is the acronym for three open source projects: Elasticsearch, Logstash, and Kibana. Elasticsearch is a search and analytics engine. Logstash is a server‑side data processing pipeline that ingests data from multiple sources simultaneously, transforms it, and then sends it to a "stash" like Elasticsearch. Kibana lets users visualize data with charts and graphs in Elasticsearch.
    See all alternatives