Zendesk vs. Desk.com vs. Kayako

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Zendesk

Desk.com

Kayako

Favorites

43

Favorites

5

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 19.4K
  • 258
  • 24
  • 458
  • 0
  • 20
  • 300
  • 0

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like Desk.com?

Pros
Why do you like Kayako?

Cta desktop@2x

Pricing

Zendesk Pricing Desk.com Pricing Kayako Pricing

Companies

1747 Companies Using Zendesk
37 Companies Using Desk.com
1 Companies Using Kayako

Integrations

Zendesk Integrations
Desk.com Integrations
Kayako Integrations

What are some alternatives to Zendesk, Desk.com, and Kayako?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

Latest News

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Inside Design: Zendesk
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Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


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