Zendesk vs. Desk.com vs. Kayako



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GitHub Stats

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose Kayako?
Why do you like Kayako?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using Kayako?
No Cons submitted yet for Kayako
Downsides of Kayako?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does Desk.com cost?
Desk.com Pricing
How much does Kayako cost?
Kayako Pricing

Companies

What companies use Zendesk?
1999 companies on StackShare use Zendesk
What companies use Desk.com?
42 companies on StackShare use Desk.com
What companies use Kayako?
3 companies on StackShare use Kayako

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with Kayako?
2 tools on StackShare integrate with Kayako

What are some alternatives to Zendesk, Desk.com, and Kayako?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

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