Zendesk vs. UserVoice vs. FreshDesk

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose UserVoice?
    Why do you like UserVoice?

    Why do developers choose FreshDesk?
    Why do you like FreshDesk?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using UserVoice?
    Downsides of UserVoice?

    What are the cons of using FreshDesk?
    No Cons submitted yet for FreshDesk
    Downsides of FreshDesk?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does UserVoice cost?
    UserVoice Pricing
    How much does FreshDesk cost?
    FreshDesk Pricing

    Companies

    What companies use Zendesk?
    1771 companies on StackShare use Zendesk
    What companies use UserVoice?
    168 companies on StackShare use UserVoice
    What companies use FreshDesk?
    157 companies on StackShare use FreshDesk

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with UserVoice?
    21 tools on StackShare integrate with UserVoice
    What tools integrate with FreshDesk?
    27 tools on StackShare integrate with FreshDesk

    What are some alternatives to Zendesk, UserVoice, and FreshDesk?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • Desk.com - The all-in-one system for delivering awesomely responsive customer support
    • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
    • elevio - Proactive customer care, where and when it's needed.

    See all alternatives to Zendesk

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