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GrooveHQ vs Happyfox: What are the differences?
Developers describe GrooveHQ as "Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more". Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free. On the other hand, Happyfox is detailed as "HelpDesk, customer support and ticket support software". HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours.
GrooveHQ and Happyfox can be primarily classified as "Help Desk" tools.
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Learn MorePros of Groove
Pros of Happyfox
Pros of Groove
- Easy setup5
- Affordably priced4
- One of the best user interfaces around1
Pros of Happyfox
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What is Groove?
Build better customer experiences with Groove
What is Happyfox?
HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
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What are some alternatives to Groove and Happyfox?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.