Zendesk vs. GrooveHQ vs. Kayako

Get help choosing one of these



Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 22.9K
  • 274
  • 1.67K
  • 474
  • 0
  • 20
  • 298
  • 0

GitHub Stats

No public GitHub repository stats available
No public GitHub repository stats available
No public GitHub repository stats available

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Want advice about which of these to choose?Ask the StackShare community!

Ask a Question

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Why do developers choose Kayako?
Why do you like Kayako?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

What are the cons of using Kayako?
No Cons submitted yet for Kayako
Downsides of Kayako?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does GrooveHQ cost?
GrooveHQ Pricing
How much does Kayako cost?
Kayako Pricing

Companies

What companies use Zendesk?
1984 companies on StackShare use Zendesk
What companies use GrooveHQ?
34 companies on StackShare use GrooveHQ
What companies use Kayako?
3 companies on StackShare use Kayako

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ
What tools integrate with Kayako?
2 tools on StackShare integrate with Kayako

What are some alternatives to Zendesk, GrooveHQ, and Kayako?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


Interest Over Time


Get help choosing one of these