Zendesk vs. Desk.com vs. UserVoice

Get help choosing one of these



Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 22.9K
  • 274
  • 24
  • 523
  • 0
  • 524
  • 14K
  • 37

GitHub Stats

No public GitHub repository stats available
No public GitHub repository stats available
No public GitHub repository stats available

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Want advice about which of these to choose?Ask the StackShare community!

Ask a Question

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose UserVoice?
Why do you like UserVoice?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using UserVoice?
Downsides of UserVoice?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does Desk.com cost?
Desk.com Pricing
How much does UserVoice cost?
UserVoice Pricing

Companies

What companies use Zendesk?
1984 companies on StackShare use Zendesk
What companies use Desk.com?
41 companies on StackShare use Desk.com
What companies use UserVoice?
185 companies on StackShare use UserVoice

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice

What are some alternatives to Zendesk, Desk.com, and UserVoice?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
3 employee recruitment and onboarding strategies tha...
Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...
Security and Product Management
You Are Not the Customer…Even When You Are
Surprise Insights: Coping with Unexpected Product Fe...


Interest Over Time


Get help choosing one of these