Zendesk vs. UserVoice vs. Desk.com

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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose UserVoice?
Why do you like UserVoice?

Why do developers choose Desk.com?
Why do you like Desk.com?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using UserVoice?
Downsides of UserVoice?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

How much does Zendesk cost?
Zendesk Pricing
How much does UserVoice cost?
UserVoice Pricing
How much does Desk.com cost?
Desk.com Pricing
What companies use Zendesk?
2014 companies on StackShare use Zendesk
What companies use UserVoice?
185 companies on StackShare use UserVoice
What companies use Desk.com?
42 companies on StackShare use Desk.com
What tools integrate with Zendesk?
76 tools on StackShare integrate with Zendesk
What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com

What are some alternatives to Zendesk, UserVoice, and Desk.com?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

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