Zendesk vs. UserVoice vs. Desk.com

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose UserVoice?
    Why do you like UserVoice?

    Why do developers choose Desk.com?
    Why do you like Desk.com?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using UserVoice?
    Downsides of UserVoice?

    What are the cons of using Desk.com?
    No Cons submitted yet for Desk.com
    Downsides of Desk.com?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does UserVoice cost?
    UserVoice Pricing
    How much does Desk.com cost?
    Desk.com Pricing

    Companies

    What companies use Zendesk?
    1753 companies on StackShare use Zendesk
    What companies use UserVoice?
    168 companies on StackShare use UserVoice
    What companies use Desk.com?
    37 companies on StackShare use Desk.com

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with UserVoice?
    21 tools on StackShare integrate with UserVoice
    What tools integrate with Desk.com?
    21 tools on StackShare integrate with Desk.com

    What are some alternatives to Zendesk, UserVoice, and Desk.com?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
    • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
    • elevio - Proactive customer care, where and when it's needed.

    See all alternatives to Zendesk

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