Zendesk vs. Help Scout vs. elevio



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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Help Scout?
Why do you like Help Scout?

Why do developers choose elevio?
Why do you like elevio?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

What are the cons of using elevio?
No Cons submitted yet for elevio
Downsides of elevio?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does Help Scout cost?
Help Scout Pricing
How much does elevio cost?
elevio Pricing

Companies

What companies use Zendesk?
1989 companies on StackShare use Zendesk
What companies use Help Scout?
249 companies on StackShare use Help Scout
What companies use elevio?
11 companies on StackShare use elevio

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
What tools integrate with elevio?
15 tools on StackShare integrate with elevio

What are some alternatives to Zendesk, Help Scout, and elevio?

  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

Latest News

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Release Notes: January
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