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Desk.com

77
54
+ 1
14
Happyfox

14
17
+ 1
0
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Desk.com vs Happyfox: What are the differences?

Developers describe Desk.com as "The all-in-one system for delivering awesomely responsive customer support". Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. On the other hand, Happyfox is detailed as "HelpDesk, customer support and ticket support software". HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours.

Desk.com and Happyfox can be primarily classified as "Help Desk" tools.

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Pros of Desk.com
Pros of Happyfox
  • 3
    Custom fields
  • 3
    Automated response and templates
  • 3
    Easy to setup
  • 3
    Collaboration functionality
  • 2
    Salesforce integration
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    What is Desk.com?

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

    What is Happyfox?

    HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Desk.com?
    What companies use Happyfox?
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    What tools integrate with Desk.com?
    What tools integrate with Happyfox?

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    What are some alternatives to Desk.com and Happyfox?
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Salesforce Service Cloud
    It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
    WordPress
    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
    Google AdSense
    It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
    See all alternatives