Zendesk vs. UserVoice vs. Help Scout

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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose UserVoice?
Why do you like UserVoice?

Why do developers choose Help Scout?
Why do you like Help Scout?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using UserVoice?
Downsides of UserVoice?

What are the cons of using Help Scout?
No Cons submitted yet for Help Scout
Downsides of Help Scout?

Want advice about which of these to choose?Ask the StackShare community!

How much does Zendesk cost?
Zendesk Pricing
How much does UserVoice cost?
UserVoice Pricing
How much does Help Scout cost?
Help Scout Pricing
What companies use Zendesk?
2033 companies on StackShare use Zendesk
What companies use UserVoice?
184 companies on StackShare use UserVoice
What companies use Help Scout?
246 companies on StackShare use Help Scout
What tools integrate with Zendesk?
78 tools on StackShare integrate with Zendesk
What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice
What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout

What are some alternatives to Zendesk, UserVoice, and Help Scout?

  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Zendesk

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
How to Spot the Gaps You Inherited
Overcoming your Company’s Fear of Failing
Building Relationships with Other Team Leaders
Elevate Your Team With an Inspiring Customer Service...
The Value of Taking a Sabbatical
The Technical Debt Myth


Interest Over Time