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Learn MorePros of Help Scout
Pros of UserVoice
Pros of Zendesk
Pros of Help Scout
- Email based helpdesk19
- Great user experience18
- Reasonably priced10
- No helpdesk branding7
- Free plan for startups6
Pros of UserVoice
- Feedback tool40
- Easy setup27
- Free23
- Support tool15
- Knowledge Base14
- Easy10
- All-in-one7
- Customizable5
- Widget stays out of your way3
Pros of Zendesk
- Centralizes our customer support135
- Many integrations72
- Easy to setup59
- Simple26
- Cheap26
- Clean12
- Customization7
- $1 Starter Pricing Plan4
- Woopra integration4
- Proactive Customer Support3
- Charitable contribution to SF hospital for $20 plan1
- Full of features1
- Remote and SSO authentication with CMSs like WordPress1
- Integrations0
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Cons of Help Scout
Cons of UserVoice
Cons of Zendesk
Cons of Help Scout
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Cons of UserVoice
- Wish users could auth with our app instead of UserVoice1
Cons of Zendesk
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What is Help Scout?
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
What is UserVoice?
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What companies use Help Scout?
What companies use UserVoice?
What companies use Zendesk?
What companies use UserVoice?
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What tools integrate with Help Scout?
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What are some alternatives to Help Scout, UserVoice, and Zendesk?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Apache Spark
Spark is a fast and general processing engine compatible with Hadoop data. It can run in Hadoop clusters through YARN or Spark's standalone mode, and it can process data in HDFS, HBase, Cassandra, Hive, and any Hadoop InputFormat. It is designed to perform both batch processing (similar to MapReduce) and new workloads like streaming, interactive queries, and machine learning.
Reamaze
Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.