Zendesk vs. Help Scout vs. UserVoice

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Zendesk

Help Scout

UserVoice

Favorites

43

Favorites

10

Favorites

12

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 18.7K
  • 253
  • 190
  • 995
  • 0
  • 524
  • 13.2K
  • 37

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like Help Scout?

Pros
Why do you like UserVoice?

Cons about this tool

Cons
No Cons submitted yet for Zendesk
Cons
No Cons submitted yet for Help Scout
Cons

Pricing

Zendesk Pricing Help Scout Pricing UserVoice Pricing

Companies

1739 Companies Using Zendesk
222 Companies Using Help Scout
168 Companies Using UserVoice

Integrations

Zendesk Integrations
Help Scout Integrations
UserVoice Integrations

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs
Security and Product Management
You Are Not the Customer…Even When You Are
Surprise Insights: Coping with Unexpected Product Fe...


Interest Over Time


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