Help Scout vs Zendesk vs Zoho Desk

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Help Scout

345
111
+ 1
60
Zendesk

8.1K
4.7K
+ 1
353
Zoho Desk

52
41
+ 1
0
Manage your open source components, licenses, and vulnerabilities
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Pros of Help Scout
Pros of Zendesk
Pros of Zoho Desk
  • 19
    Email based helpdesk
  • 18
    Great user experience
  • 10
    Reasonably priced
  • 7
    No helpdesk branding
  • 6
    Free plan for startups
  • 135
    Centralizes our customer support
  • 73
    Many integrations
  • 59
    Easy to setup
  • 26
    Simple
  • 26
    Cheap
  • 12
    Clean
  • 7
    Customization
  • 5
    $1 Starter Pricing Plan
  • 4
    Woopra integration
  • 3
    Proactive Customer Support
  • 1
    Remote and SSO authentication with CMSs like WordPress
  • 1
    Charitable contribution to SF hospital for $20 plan
  • 1
    Full of features
  • 0
    Integrations
  • 0
    It is simple setup, Excellent support, configurable

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What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Zoho Desk?

It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

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What companies use Help Scout?
What companies use Zendesk?
What companies use Zoho Desk?

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What tools integrate with Help Scout?
What tools integrate with Zendesk?
What tools integrate with Zoho Desk?

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What are some alternatives to Help Scout, Zendesk, and Zoho Desk?
Intercom
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Reamaze
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FreshDesk
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