Alternatives to Elevio logo

Alternatives to Elevio

Zendesk, Intercom, FreshDesk, UserVoice, and Help Scout are the most popular alternatives and competitors to Elevio.
18
23
+ 1
0

What is Elevio and what are its top alternatives?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc
Elevio is a tool in the Help Desk category of a tech stack.

Top Alternatives to Elevio

  • Zendesk

    Zendesk

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...

  • Intercom

    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • FreshDesk

    FreshDesk

    Freshdesk is an on demand customer support software that works across multiple support channels. ...

  • UserVoice

    UserVoice

    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last. ...

  • Help Scout

    Help Scout

    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. ...

  • Jira Service Desk

    Jira Service Desk

    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place. ...

  • ServiceNow.com

    ServiceNow.com

    It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ...

  • Desk.com

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. ...

Elevio alternatives & related posts

Zendesk logo

Zendesk

6K
3.1K
341
The leading cloud-based customer service software solution.
6K
3.1K
+ 1
341
PROS OF ZENDESK
  • 132
    Centralizes our customer support
  • 70
    Many integrations
  • 58
    Easy to setup
  • 25
    Cheap
  • 25
    Simple
  • 11
    Clean
  • 6
    Customization
  • 4
    $1 Starter Pricing Plan
  • 4
    Woopra integration
  • 3
    Proactive Customer Support
  • 1
    Full of features
  • 1
    Charitable contribution to SF hospital for $20 plan
  • 1
    Remote and SSO authentication with CMSs like WordPress
  • 0
    Integrations
CONS OF ZENDESK
    Be the first to leave a con

    related Zendesk posts

    Intercom logo

    Intercom

    5.7K
    2.3K
    600
    A fundamentally new way to communicate with your customers
    5.7K
    2.3K
    + 1
    600
    PROS OF INTERCOM
    • 167
      Know who your users are
    • 114
      Auto-messaging
    • 107
      In-app messaging as well as email
    • 88
      Customer support
    • 67
      Usage tracking
    • 18
      Great Blog
    • 11
      Organized engagement, great ui & service
    • 9
      Direct chat with customers on your site
    • 4
      Very helpful
    • 3
      Onboarding new users
    • 2
      Tirman
    • 2
      No Mac app
    • 2
      Free tier
    • 2
      Filter and segment users
    • 2
      Github integration
    • 2
      Very Useful
    CONS OF INTERCOM
    • 6
      Changes pricing model all the time

    related Intercom posts

    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev · | 12 upvotes · 645.3K views

    As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

    See more
    Priit Kaasik
    Engineering Lead at Katana MRP · | 7 upvotes · 121.4K views

    Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

    In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

    See more
    FreshDesk logo

    FreshDesk

    413
    238
    8
    Refreshing the way thousands of help desk agents support their customers everyday, world wide
    413
    238
    + 1
    8
    PROS OF FRESHDESK
    • 3
      Omnichannel capabilities
    • 2
      Centralizes our customer support
    • 2
      Great Value for Money
    • 1
      Cheap
    CONS OF FRESHDESK
      Be the first to leave a con

      related FreshDesk posts

      UserVoice logo

      UserVoice

      354
      127
      144
      Customer service and customer feedback tools that don't suck.
      354
      127
      + 1
      144
      PROS OF USERVOICE
      • 40
        Feedback tool
      • 27
        Easy setup
      • 23
        Free
      • 15
        Support tool
      • 14
        Knowledge Base
      • 10
        Easy
      • 7
        All-in-one
      • 5
        Customizable
      • 3
        Widget stays out of your way
      CONS OF USERVOICE
      • 1
        Wish users could auth with our app instead of UserVoice

      related UserVoice posts

      Help Scout logo

      Help Scout

      337
      101
      60
      A help desk for teams that insist on a delightful customer experience
      337
      101
      + 1
      60
      PROS OF HELP SCOUT
      • 19
        Email based helpdesk
      • 18
        Great user experience
      • 10
        Reasonably priced
      • 7
        No helpdesk branding
      • 6
        Free plan for startups
      CONS OF HELP SCOUT
        Be the first to leave a con

        related Help Scout posts

        Jira Service Desk logo

        Jira Service Desk

        207
        130
        1
        Empower teams to deliver great service experiences
        207
        130
        + 1
        1
        PROS OF JIRA SERVICE DESK
        • 1
          Integration with Jira and Confluence
        CONS OF JIRA SERVICE DESK
          Be the first to leave a con

          related Jira Service Desk posts

          ServiceNow.com logo

          ServiceNow.com

          103
          67
          0
          A service management software
          103
          67
          + 1
          0
          PROS OF SERVICENOW.COM
            Be the first to leave a pro
            CONS OF SERVICENOW.COM
              Be the first to leave a con

              related ServiceNow.com posts

              Desk.com logo

              Desk.com

              77
              51
              14
              The all-in-one system for delivering awesomely responsive customer support
              77
              51
              + 1
              14
              PROS OF DESK.COM
              • 3
                Custom fields
              • 3
                Automated response and templates
              • 3
                Easy to setup
              • 3
                Collaboration functionality
              • 2
                Salesforce integration
              CONS OF DESK.COM
                Be the first to leave a con

                related Desk.com posts