Zendesk vs. Help Scout vs. GrooveHQ

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Zendesk

Help Scout

GrooveHQ

Favorites

42

Favorites

9

Favorites

2

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 10.7K
  • 226
  • 190
  • 975
  • 0
  • 1.67K
  • 304
  • 0

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

Pros about this tool

Why do you like Zendesk?

Why do you like Help Scout?

Why do you like GrooveHQ?

Cons about this tool

Pricing

Zendesk Pricing Help Scout Pricing GrooveHQ Pricing

Customers

Integrations

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs


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