Ticketing System CRM

Simple to start, powerful to scale. CRM HUB 360 helps startups, SMEs and enterprises manage leads, pipelines, campaigns and customer support.

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Freshdesk is an on demand customer support software that works across multiple support channels.

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

The Intelligent Sales Productivity Platform - leveraging Big Data, mobility and real-time computing to give sales teams the tools they need to be successful.

It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.

It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Build better customer experiences with Groove

It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

It brings together everything you need under one platform to manage your accounting, financials, operations, people & payroll.

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

It is an easy, powerful and affordable Customer Relationship Management (CRM) software. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.

It is an open source customer relationship management (CRM) solution that gives users highly actionable insights on which to base critical business decisions, actions, and strategies.

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

Dex is a personal CRM that helps you build stronger relationships. Remember where you left off, keep in touch, and be more thoughtful -- all in one place.

Web based ERP and CRM Open Source software package to manage a professional or foundation activity (sme, freelancers): invoices, products, contacts, agenda, commercial proposals, orders, stocks, emailings.

It helps businesses across different industry verticals to manage their interactions with existing and potential customers. Key features include one-click phone, sales lead tracking, sales management, even tracking and more.

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

With integrations to Google Apps, Office 365, MailChimp, and major social media sites; great mobile apps for tablets and smart phones; and easy access to a REST API for custom integration, Insightly is the leading small business CRM.

It is a cloud-based, cross-platform CRM that seamlessly integrates with Gmail, Google Drive and the rest of the Google Apps suite.

It Introduces you to new accounts, deals, & candidates by unleashing the hidden power of inbox contacts and their relationship strength amongst your invited network.

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.

It is the most powerful platform built to help you leverage your most valuable asset, your network. Using patented technology, It instantly surfaces the important relationship data hidden in your team's communication streams and reveals actionable insights.

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

Build stronger, longer lasting relationships with CRM software that helps you increase sales wins, expand marketing reach, and improve customer service.

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

It is an easy-to-use, web based, hosted CRM for small businesses. It automatically pulls leads from all your sources into a single, unified inbox. All contact data and conversations are synced in real time, and you can respond without switching apps.

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

It is web-based software used by a diverse range of organisations, particularly not-for-profit organizations (nonprofits and civic sector organizations). It offers a complete feature set out of the box and can integrate with your website.

It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications

Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people

It is the knowledge base entirely focused on just being the very best knowledge base for your entire team. Choose the best tools for the rest of your productivity stack and Slab will integrate with them, including Slack, Asana, GitHub, and dozens more.

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

It is a CRM application built on the Salesforce platform designed specifically for the pharmaceutical and biotechnology industries. They are a leader in cloud-based software for the global life sciences industry.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

A unified platform for CRM, invoicing & project planning. You choose and pay only for the modules you need.

It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.