Alternatives to Vision Helpdesk logo

Alternatives to Vision Helpdesk

osTicket, Zendesk, FreshDesk, UserVoice, and Help Scout are the most popular alternatives and competitors to Vision Helpdesk.
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What is Vision Helpdesk and what are its top alternatives?

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.
Vision Helpdesk is a tool in the Help Desk category of a tech stack.

Top Alternatives to Vision Helpdesk

  • osTicket

    osTicket

    It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. ...

  • Zendesk

    Zendesk

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. ...

  • FreshDesk

    FreshDesk

    Freshdesk is an on demand customer support software that works across multiple support channels. ...

  • UserVoice

    UserVoice

    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last. ...

  • Help Scout

    Help Scout

    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. ...

  • Jira Service Desk

    Jira Service Desk

    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place. ...

  • ServiceNow.com

    ServiceNow.com

    It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ...

  • Desk.com

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere. ...

Vision Helpdesk alternatives & related posts

osTicket logo

osTicket

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Open source support ticketing system
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PROS OF OSTICKET
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    CONS OF OSTICKET
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      Zendesk logo

      Zendesk

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      3.2K
      341
      The leading cloud-based customer service software solution.
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      PROS OF ZENDESK
      • 132
        Centralizes our customer support
      • 70
        Many integrations
      • 58
        Easy to setup
      • 25
        Cheap
      • 25
        Simple
      • 11
        Clean
      • 6
        Customization
      • 4
        $1 Starter Pricing Plan
      • 4
        Woopra integration
      • 3
        Proactive Customer Support
      • 1
        Full of features
      • 1
        Charitable contribution to SF hospital for $20 plan
      • 1
        Remote and SSO authentication with CMSs like WordPress
      • 0
        Integrations
      CONS OF ZENDESK
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        FreshDesk logo

        FreshDesk

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        Refreshing the way thousands of help desk agents support their customers everyday, world wide
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        PROS OF FRESHDESK
        • 3
          Omnichannel capabilities
        • 2
          Centralizes our customer support
        • 2
          Great Value for Money
        • 1
          Cheap
        CONS OF FRESHDESK
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          UserVoice logo

          UserVoice

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          Customer service and customer feedback tools that don't suck.
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          PROS OF USERVOICE
          • 40
            Feedback tool
          • 27
            Easy setup
          • 23
            Free
          • 15
            Support tool
          • 14
            Knowledge Base
          • 10
            Easy
          • 7
            All-in-one
          • 5
            Customizable
          • 3
            Widget stays out of your way
          CONS OF USERVOICE
          • 1
            Wish users could auth with our app instead of UserVoice

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          Help Scout logo

          Help Scout

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          A help desk for teams that insist on a delightful customer experience
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          60
          PROS OF HELP SCOUT
          • 19
            Email based helpdesk
          • 18
            Great user experience
          • 10
            Reasonably priced
          • 7
            No helpdesk branding
          • 6
            Free plan for startups
          CONS OF HELP SCOUT
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            Jira Service Desk logo

            Jira Service Desk

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            Empower teams to deliver great service experiences
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            PROS OF JIRA SERVICE DESK
            • 1
              Integration with Jira and Confluence
            CONS OF JIRA SERVICE DESK
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              ServiceNow.com logo

              ServiceNow.com

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              A service management software
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              PROS OF SERVICENOW.COM
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                CONS OF SERVICENOW.COM
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                  Desk.com logo

                  Desk.com

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                  14
                  The all-in-one system for delivering awesomely responsive customer support
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                  PROS OF DESK.COM
                  • 3
                    Custom fields
                  • 3
                    Automated response and templates
                  • 3
                    Easy to setup
                  • 3
                    Collaboration functionality
                  • 2
                    Salesforce integration
                  CONS OF DESK.COM
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