Zendesk vs. Desk.com vs. elevio



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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is elevio?

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

Want advice about which of these to choose?Ask the StackShare community!

Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose elevio?
Why do you like elevio?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using elevio?
No Cons submitted yet for elevio
Downsides of elevio?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does Desk.com cost?
Desk.com Pricing
How much does elevio cost?
elevio Pricing

Companies

What companies use Zendesk?
1988 companies on StackShare use Zendesk
What companies use Desk.com?
41 companies on StackShare use Desk.com
What companies use elevio?
11 companies on StackShare use elevio

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with elevio?
15 tools on StackShare integrate with elevio

What are some alternatives to Zendesk, Desk.com, and elevio?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

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