Desk.com vs. GrooveHQ vs. Zendesk

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Description

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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Pros

Why do developers choose Desk.com?
Why do you like Desk.com?

Why do developers choose GrooveHQ?
Why do you like GrooveHQ?

Why do developers choose Zendesk?
Why do you like Zendesk?

Cons

What are the cons of using Desk.com?
No Cons submitted yet for Desk.com
Downsides of Desk.com?

What are the cons of using GrooveHQ?
No Cons submitted yet for GrooveHQ
Downsides of GrooveHQ?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

Pricing

How much does Desk.com cost?
Desk.com Pricing
How much does GrooveHQ cost?
GrooveHQ Pricing
How much does Zendesk cost?
Zendesk Pricing

Companies

What companies use Desk.com?
41 companies on StackShare use Desk.com
What companies use GrooveHQ?
34 companies on StackShare use GrooveHQ
What companies use Zendesk?
1984 companies on StackShare use Zendesk

Integrations

What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
What tools integrate with GrooveHQ?
5 tools on StackShare integrate with GrooveHQ
What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk

What are some alternatives to Desk.com, GrooveHQ, and Zendesk?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • elevio - Proactive customer care, where and when it's needed.

See all alternatives to Desk.com

Latest News

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