Desk.com vs Happyfox vs Zendesk

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Desk.com

77
51
+ 1
14
Happyfox

12
14
+ 1
0
Zendesk

6K
3.1K
+ 1
341
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Pros of Desk.com
Pros of Happyfox
Pros of Zendesk
  • 3
    Custom fields
  • 3
    Automated response and templates
  • 3
    Easy to setup
  • 3
    Collaboration functionality
  • 2
    Salesforce integration
    Be the first to leave a pro
    • 132
      Centralizes our customer support
    • 70
      Many integrations
    • 58
      Easy to setup
    • 25
      Cheap
    • 25
      Simple
    • 11
      Clean
    • 6
      Customization
    • 4
      $1 Starter Pricing Plan
    • 4
      Woopra integration
    • 3
      Proactive Customer Support
    • 1
      Full of features
    • 1
      Charitable contribution to SF hospital for $20 plan
    • 1
      Remote and SSO authentication with CMSs like WordPress
    • 0
      Integrations

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    What is Desk.com?

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

    What is Happyfox?

    HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

    What is Zendesk?

    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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    What companies use Desk.com?
    What companies use Happyfox?
    What companies use Zendesk?

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    What tools integrate with Desk.com?
    What tools integrate with Happyfox?
    What tools integrate with Zendesk?

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    What are some alternatives to Desk.com, Happyfox, and Zendesk?
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Salesforce Service Cloud
    It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
    UserVoice
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Help Scout
    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives