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What is Desk.com?
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
What is Help Scout?
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
What is Zendesk?
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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Why do developers choose Desk.com?
Why do developers choose Help Scout?
Why do developers choose Zendesk?
Why do developers choose Desk.com?
Why do developers choose Help Scout?
Why do developers choose Zendesk?
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Jobs that mention Desk.com, Help Scout, and Zendesk as a desired skillset
What companies use Desk.com?
What companies use Help Scout?
What companies use Zendesk?
What companies use Desk.com?
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What tools integrate with Desk.com?
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What are some alternatives to Desk.com, Help Scout, and Zendesk?
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Salesforce Service Cloud
It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
GrooveHQ
Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
Decisions about Desk.com, Help Scout, and Zendesk
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How developers use Desk.com, Help Scout, and Zendesk
MOKA Analytics uses 
Zendesk
ZendeskWe use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API
Adam Bird uses Zendesk
ZendeskReceiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.
Tinker Travel uses Zendesk
ZendeskOur Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.
Grubster uses Zendesk
ZendeskIt's our customer service system for dealing with inbound ticket requests from any channel integrated.
Gitt uses Zendesk
ZendeskHave so many options, and can connect with our custom infrastructure and existing support channel.
Uploadcare uses 
Help Scout
Help ScoutUploadcare is providing it's top notch tech support with the help of Help Scout.
AmperVue uses Help Scout
Help ScoutCustomer Contact and Support
Thomas Zickell uses Help Scout
Help ScoutImportant emails
How much does Desk.com cost?
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News about Desk.com
3 employee recruitment and onboarding strategies that cut costs and reduce turnover
(www.desk.com)
Feb 7, 2018
4 tips for collecting overdue invoices and preventing them in the future
(www.desk.com)
Jan 24, 2018
Automated customer service must be deeply personal to be successful
(www.desk.com)
Jan 30, 2018
Leverage these powerful channels to engage customers in 2018
(www.desk.com)
Jan 9, 2018
4 ways you can offer more responsive customer service
(www.desk.com)
Jan 19, 2018
News about Help Scout
Go-To Scripts for Handling 10 Tricky Customer Service Scenarios
(www.helpscout.com)
Dec 11, 2019
23 Customer Service Interview Questions to Ask Every Candidate
(www.helpscout.com)
Dec 3, 2019
What is a Support Ticket and Why We Don’t Use That Term
(www.helpscout.com)
Nov 26, 2019
Customer Feedback: Why It’s Important + 7 Ways to Collect It
(www.helpscout.com)
Nov 25, 2019
Color Psychology in Marketing and Branding is All About Context
(www.helpscout.com)
Nov 21, 2019
News about Zendesk
Release Notes February 15th: Zendesk ticket creation on behalf of agent, File uploads for Salesforce integration, map who ended the chat, Bban button fix
(blog.snapengage.com)
Feb 15, 2018
Inside Design: Zendesk
(blog.invisionapp.com)
Apr 4, 2017
Fine Tuning: Spreadsheets are not your friend
(www.zendesk.com)
Nov 17, 2016
Momentum with Microsoft: announcing single sign on
(www.zendesk.com)
Nov 21, 2016
How Zendesk measures the customer experience
(www.zendesk.com)
Nov 22, 2016