Zendesk vs. Help Scout vs. Desk.com
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Favorites43
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Favorites10
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Favorites5
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Description |
What is Zendesk?Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What is Help Scout?With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
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What is Desk.com?Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
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Pros |
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Cons |
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Pricing |
How much does Zendesk cost?
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How much does Help Scout cost?
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How much does Desk.com cost?
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Companies |
What companies use Zendesk?
1770 companies on StackShare use Zendesk
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What companies use Help Scout?
222 companies on StackShare use Help Scout
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What companies use Desk.com?
37 companies on StackShare use Desk.com
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Integrations |
What tools integrate with Zendesk?
76 tools on StackShare integrate with Zendesk
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What tools integrate with Help Scout?
26 tools on StackShare integrate with Help Scout
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What tools integrate with Desk.com?
21 tools on StackShare integrate with Desk.com
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What are some alternatives to Zendesk, Help Scout, and Desk.com?
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Latest News |
Release Notes February 15th: Zendesk ticket creation...
February 15, 2018
Inside Design: Zendesk
April 04, 2017
How Zendesk measures the customer experience
November 22, 2016
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The 8 Best Ways to Collect Customer Feedback
February 13, 2018
Release Notes: January
February 13, 2018
15 Customer Service Skills Every Employee Needs
February 12, 2018
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3 employee recruitment and onboarding strategies tha...
February 07, 2018
Automated customer service must be deeply personal t...
January 30, 2018
4 tips for collecting overdue invoices and preventin...
January 24, 2018
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How developers use Zendesk vs Help Scout vs Desk.com
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eXon Technologies uses Zendesk
Centralized support system for tickets, emails and webchat. Reliable!
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Grubster uses Zendesk
It's our customer service system for dealing with inbound ticket requests from any channel integrated.
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adambird uses Zendesk
Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.
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Tinker Travel uses Zendesk
Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.
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Uploadcare uses Help Scout
Uploadcare is providing it's top notch tech support with the help of Help Scout.
