Zendesk vs. Desk.com vs. Help Scout
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Desk.com |
Help Scout |
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Description |
What is Zendesk?Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What is Desk.com?Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
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What is Help Scout?With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
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Latest News |
Release Notes February 15th: Zendesk ticket creation...
February 15, 2018
Inside Design: Zendesk
April 04, 2017
How Zendesk measures the customer experience
November 22, 2016
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3 employee recruitment and onboarding strategies tha...
February 07, 2018
Automated customer service must be deeply personal t...
January 30, 2018
4 tips for collecting overdue invoices and preventin...
January 24, 2018
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The 8 Best Ways to Collect Customer Feedback
February 13, 2018
Release Notes: January
February 13, 2018
15 Customer Service Skills Every Employee Needs
February 12, 2018
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Zendesk vs Desk.com vs Help Scout - How do developers use these tools?