What is Happyfox?
What is Help Scout?
Want advice about which of these to choose?Ask the StackShare community!
Why do developers choose Happyfox?
What are the cons of using Happyfox?
What are the cons of using Help Scout?
We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API
Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.
Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.
It's our customer service system for dealing with inbound ticket requests from any channel integrated.
Have so many options, and can connect with our custom infrastructure and existing support channel.
Uploadcare is providing it's top notch tech support with the help of Help Scout.