Alternatives to Chatra logo

Alternatives to Chatra

Intercom, Tidio, Zendesk, tawk.to, and LiveChat are the most popular alternatives and competitors to Chatra.
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What is Chatra and what are its top alternatives?

This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.
Chatra is a tool in the Customer Support Chat category of a tech stack.
Chatra is an open source tool with GitHub stars and GitHub forks. Here鈥檚 a link to Chatra's open source repository on GitHub

Chatra alternatives & related posts

related Intercom posts

Kirill Shirinkin
Kirill Shirinkin
Cloud and DevOps Consultant at mkdev | 11 upvotes 309.8K views
atmkdevmkdev
G Suite
G Suite
GitLab
GitLab
Rollbar
Rollbar
Stripe
Stripe
Mailchimp
Mailchimp
Intercom
Intercom
Basecamp
Basecamp
Slack
Slack
Trello
Trello

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

See more
Kirill Shirinkin
Kirill Shirinkin
Cloud and DevOps Consultant at mkdev | 5 upvotes 98.2K views
atmkdevmkdev
Crisp
Crisp
Intercom
Intercom

We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

After doing a bit of research and looking for a better price-value ration we found Crisp.

Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

See more
Tidio logo

Tidio

3
2
0
3
2
+ 1
0
Talk with your customers in real time and increase your sales
    Be the first to leave a pro
    Tidio logo
    Tidio
    VS
    Chatra logo
    Chatra
    tawk.to logo

    tawk.to

    860
    42
    18
    860
    42
    + 1
    18
    Lets you monitor and chat with visitors on your website or from a free customizable page
    tawk.to logo
    tawk.to
    VS
    Chatra logo
    Chatra

    related tawk.to posts

    JuanPabloSarmi
    JuanPabloSarmi
    tawk.to
    tawk.to

    Our live chat support solution! Tawkto

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    Evandro Zanatta
    Evandro Zanatta
    at InApplet | 1 upvotes 615 views
    atInAppletInApplet
    tawk.to
    tawk.to

    Chat de relacionamentos com o cliente e suporte Tawkto

    See more
    LiveChat logo

    LiveChat

    706
    16
    1
    706
    16
    + 1
    1
    Powerful live chat software
    LiveChat logo
    LiveChat
    VS
    Chatra logo
    Chatra
    Zopim logo

    Zopim

    413
    71
    28
    413
    71
    + 1
    28
    Real-time customer satisfaction made simple
    Zopim logo
    Zopim
    VS
    Chatra logo
    Chatra
    UserVoice logo

    UserVoice

    348
    107
    143
    348
    107
    + 1
    143
    Customer service and customer feedback tools that don't suck.
    UserVoice logo
    UserVoice
    VS
    Chatra logo
    Chatra
    Help Scout logo

    Help Scout

    307
    62
    60
    307
    62
    + 1
    60
    A help desk for teams that insist on a delightful customer experience
    Help Scout logo
    Help Scout
    VS
    Chatra logo
    Chatra
    FreshDesk logo

    FreshDesk

    279
    91
    3
    279
    91
    + 1
    3
    Refreshing the way thousands of help desk agents support their customers everyday, world wide
    FreshDesk logo
    FreshDesk
    VS
    Chatra logo
    Chatra
    Drift logo

    Drift

    84
    51
    0
    84
    51
    + 1
    0
    A messaging app that helps you grow your business.
      Be the first to leave a pro
      Drift logo
      Drift
      VS
      Chatra logo
      Chatra
      Desk.com logo

      Desk.com

      63
      35
      11
      63
      35
      + 1
      11
      The all-in-one system for delivering awesomely responsive customer support
      Desk.com logo
      Desk.com
      VS
      Chatra logo
      Chatra
      Crisp logo

      Crisp

      54
      38
      10
      54
      38
      + 1
      10
      Simple Customer service built for startups
      Crisp logo
      Crisp
      VS
      Chatra logo
      Chatra

      related Crisp posts

      Kirill Shirinkin
      Kirill Shirinkin
      Cloud and DevOps Consultant at mkdev | 5 upvotes 98.2K views
      atmkdevmkdev
      Crisp
      Crisp
      Intercom
      Intercom

      We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

      We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

      Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

      Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

      After doing a bit of research and looking for a better price-value ration we found Crisp.

      Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

      We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

      To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

      See more
      Jira Service Desk logo

      Jira Service Desk

      45
      19
      0
      45
      19
      + 1
      0
      It is a helpdesk request tracker
        Be the first to leave a pro
        Jira Service Desk logo
        Jira Service Desk
        VS
        Chatra logo
        Chatra
        GrooveHQ logo

        GrooveHQ

        44
        12
        10
        44
        12
        + 1
        10
        Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.
        GrooveHQ logo
        GrooveHQ
        VS
        Chatra logo
        Chatra
        Service-Now logo

        Service-Now

        26
        8
        0
        26
        8
        + 1
        0
        A service management software
          Be the first to leave a pro
          Service-Now logo
          Service-Now
          VS
          Chatra logo
          Chatra
          elevio logo

          elevio

          17
          14
          0
          17
          14
          + 1
          0
          Proactive customer care, where and when it's needed.
            Be the first to leave a pro
            elevio logo
            elevio
            VS
            Chatra logo
            Chatra
            Chatlio logo

            Chatlio

            12
            15
            2
            12
            15
            + 1
            2
            Live chat for slack
            Chatlio logo
            Chatlio
            VS
            Chatra logo
            Chatra
            osTicket logo

            osTicket

            12
            4
            0
            12
            4
            + 1
            0
            Open source support ticketing system
              Be the first to leave a pro
              osTicket logo
              osTicket
              VS
              Chatra logo
              Chatra
              Slaask logo

              Slaask

              11
              8
              0
              11
              8
              + 1
              0
              Customer chat tool for Slack
                Be the first to leave a pro
                Slaask logo
                Slaask
                VS
                Chatra logo
                Chatra